Free information about housing in the Netherlands
By handling over this factsheet Haagen & Partners hopes to provide you with some useful information on the rights and obligations of a Lessee concerning a rental agreement. Consider this as an advice from Haagen & Partners to you. In order to avoid confusion when reading the rights and obligations below, please note that “Lessor” refers to the landlord and “Lessee” refers to the renter.
One of the most exciting and fairly time consuming aspects of an international move is finding a new place to live. Please note the information below to avoid disappointment.
Housing market in the Netherlands
Due to the resulting shortage of rental properties, the Dutch housing market is very competitive and foreign transferees are generally amazed at the high prices of rentals (especially in Amsterdam, ‘t Gooi and the “Randstad” areas), the lack of choice, the availability in certain price classes and the structure of the Dutch rental market. On average, rental fees in Amsterdam begin at around € 1.250, - per month depending on the size and location of the accommodation. However, it is not unusual in some areas to pay up to an amount of € 5.000,- a month.
Housing agencies
Most rental agencies are “fishing out of the same pool" and offer the same property listings. Some do have clientele of their own, but all agencies should have access to one another's properties. Therefore it is not much use to go to all of the agencies, but sufficient to contact only one or two of them. You need to inform them if you are also working with another agency as well. In this way you can avoid double work and avoid scheduling multiple viewings for the same property. Most agencies do not work weekends or evenings, therefore house hunting will most likely be scheduled on weekdays. We suggest you start as soon as you arrive. The agencies charge a commission by percentage or a flat fee equal to one month’s rent for their services.
Often the agencies are only able to show five to seven available properties in certain price ranges, which unfortunately limits your choice.
In our years of experience in dealing with a large segment of this rental market, Haagen & Partners focus on ethical and correct handling of our clients' needs. You are of course welcome to pursue any avenues of acquiring a new address but of course Haagen & Partners will be very pleased to assist you; for more information see the document “the way we work and our conditions”. If you decide to do it on your own, be aware, you negotiate at your own risk. Agreements with private persons are subject to some questions of legality. Read the contract carefully.
Protected property & Subletting
- Protected property: Dutch housing for the most part is controlled by "woningbouw corporations" or "building associations", who manage, for the most part, the less-expensive properties. There is a great deal of competition to bid on getting these properties, with long waiting lists. To take these properties into consideration you have to register with these agencies or at the municipality where you want to live. In order to be able to rent from a housing corporation you must meet certain eligibility criteria. The expatriate client does not meet the criteria for these “social-housing” units. So do not be misled by Dutch people telling you that you can easily rent an apartment for a very inexpensive amount. Often times they have been on waiting lists for a number of years or meet certain criteria, such as a lower-income.
- Subletting: subletting is illegal, and since all properties are "registered" in the Netherlands, should you attempt to sublet illegally (onderverhuur), you will not be able to register at the Town Hall and the Foreign Police, which will impact not only your residence permit, but also the permission to import and deliver your personal effects by your moving company. Generally if the Lessor will not give you a legal contract with a diplomatic clause or request "cash payments" only, it may indicate that this is not a rental arrangement you want to be involved in.
Important: if you decide to share the rental of a property with a colleague, do make sure that both of your names appear on the rental contract. This is for your own protection: in case e.g. your “roommate” decides to leave or is transferred, you will still have the right to stay in the apartment. And in order to register at the City Register, you will need to show proof (viz. the original, signed rental contract) that you are living at that address.
The contract
Under Dutch law please also be advised that "word-of-mouth" commitments are legally binding in the Netherlands. In the Netherlands a rental contract is only legal in the Dutch language, so make sure you always sign and receive a copy in Dutch as well. Haagen & Partners can screen the contract for you before it is signed. This way we can be certain it is legal, and that a diplomatic clause (see below) is included in the event you need to move unexpectedly either outside of the Netherlands or beyond a specified radius within the country. Likewise, the rental agreement price, deposit and commission , can be checked and verified. Should you have any questions or encounter any unusual difficulties during your home search, please contact Haagen & Partners. We advise you to obtain a rental contract with the following clause, known as the “diplomatic clause".
Diplomatic clause:
Both Lessor and Lessee shall have the right to terminate the agreement at any time before the expiration of the tenancy:
a) in the event that Lessor's place of work is transferred to a location less than 50 kilometres from the rented property;
b) in the event that Lessee's place of work is transferred to a location more than 50 kilometres from the rented property. In such event the notice of termination shall be given:
• by registered letter or writ,
• before the first day of a calendar month,
• subject to a period of notice of at least two calendar months.
Check in
The state of the property at the commencement of the rental period shall be recorded in a dated inspection report drawn up in duplicate and signed by both parties, of which both shall retain a copy. If applicable, a record shall also be made of any items, which have been taken over by the incoming Lessee from the outgoing Lessee, and the Lessor shall be notified of these. If for whatever reason, an inspection report is not drawn up, the Lessee shall notify the Lessor in writing of any additional deficiencies he has observed regarding the property within eight days of the commencement of the rental period, in the absence of which the Lessee shall be assumed to have taken on the property in good order and without visible deficiencies.
Lessee is NOT allowed without the Lessor's prior written consent:
• to sublet the rented property in whole or in part to, or place it at the disposal of, a third party;
• to renovate or to make any alterations to the property;
• to use the accommodation for any other purpose than living;
• to install an aerial or satellite dish for radio and television reception on the premises;
• to keep pets in the property;
• to alter or remove furnishings or fixtures and other effects belonging to the property.
Maintenance obligations
Lessee undertakes to use and maintain the property including the garden with due diligence. Lessee shall be liable for any damage due to negligence, improper use of the facilities by family or guests or damage caused by pets. Lessee shall take any necessary steps to prevent or minimize damage to the rented property, the garden and the adjoining premises, including measures to prevent damage attributable to weather conditions or influences thereof. Lessee is obliged to inform Lessor by telephone and in writing of any damage, defect or malfunction occurring or threatening to occur in or to the property. In case of an emergency Lessee should contact the caretaker or Lessor immediately. If any defect or malfunction is not duly reported, Lessee shall be liable for any resulting damage or loss and the subsequent costs incurred to repair or replace the damages. In the event that the caretaker or Lessor cannot be reached, the housing agency or ICG should be contacted.
Note: at the end of this document you will find an overview of the maintenance obligations.
Extra Costs, Levies and Taxes
When assessing the cost of living in the Netherlands, please refer to the list below with descriptions of additional costs, levies and taxes in addition to your housing expenses, which you either will or could encounter, based on your living situation. It is very important to be aware of these extra costs, as they will impact your actual living expenses while living in the Netherlands.
Commission to the real estate agent / housing agency
Compensation to be paid to the real estate agent/housing agency as payment for intermediary services in securing the property and contract. Currently 8% of the yearly rental price, or an amount equivalent to one month's rent. BTW (19% Value Added Tax) is paid on the commission only, not on the deposit or rent. Always make sure you get a (signed) receipt of your payments, whenever you pay cash. (see for prices Haagen & Partners ………)
Deposit
In addition to the first month's rent after signing your lease agreement, you will be expected to pay a deposit (bank guarantee) equal to one or two (very occasionally three) month’s rental fee. This serves as a guarantee to the owner to recoup the costs against possible damage to the property. If there are no damages, your deposit will be refunded to you. This must take place, by law, within three months of your having vacated the property. Make arrangements to have this refunded to either your Dutch bank account, (if still open) or, a bank in your next location, by wire transfer. The deposit may never be used as a last month 's payment or for other financial obligations. No interest is paid over the deposit.
Utility Costs
Gas, water and electricity costs depend on a number of factors, such as the age and size of the property, its location (town and area), the number of electrical appliances you have in use, the number of persons residing in the residence, and how high you keep the thermostat! An average family home could amount to approximately € 136,- per month for gas en electricity. Water is approximately €75,- euro per person a year, or higher, depending upon amount used.
Price Indexing
In accordance with official directives as issued by the Central Bureau of Statistics (CBS) in The Hague, the total rent stated in the contract can be adjusted annually. The calculation is made for the first time one year after the commencement date and is to be composed of a multiplication based on the total rent and price index. Percentages are based on the cost-of-living index stipulated by the government, and cannot exceed 6,5%.
Garbage tax or refuse levy
This is a monthly payment for the collection of your garbage. Some municipalities send a separate monthly invoice; others include it in the utility charges. Charges in Amsterdam depending on the area and the composition of the family, are approximately € 186,- to € 330,- per year.
Environment tax
Each municipality has its own rates. Costs are based on the number of inhabitants, whereby families and singles are taxed respectively.
Land-draining rates and water purification
This is an annual tax for water purification and land drainage. This tax is essential for keeping land dry and also includes working windmills. The tax is approximately € 63,- per person plus € 42,- per families,
Sewer tax
Property owners have to pay sewer charges for connection to the sewage system and for its regular maintenance. If there are problems, the section from your front door to the street is for the cost of the local authority, any sewage problems behind the door (in the house) are for your or the Lessor’s cost. The Lessor pays also sewer tax; the amount is dependant upon the actual amount of cubic meters of waste water that are carried away from the property.
Cleaning of central heating boiler
This amounts to approximately € 85,- per year. Houses with a fireplace in use must have a chimney sweep once a year. The cost of this is approximately € 50,-. The rental contract states if Lessor or Lessee is responsible for these arrangements and the costs.
TV, internet and telephone
There are providers who supply a combination of all three; e.g. of suppliers are UPC and KPN. In case you need more detailed information on telecommunication in the Netherlands, please contact Haagen & Partners.
Telephone
To have a telephone connected in your home, KPN Telecom (the Dutch telecom provider) charges clients for the initial fee of a fixed installation (equipment and connection) and subscription fee based on use. You may need a fixed line if you want to use the internet. Or, if available, you can opt for wireless. Many people choose for mobile telephones. There are a number of subscription possibilities available, various types of cell phones and competitive rates. "Pre-pay" phones are very popular, where there are no subscription costs, and you pay your telephone calls with a pre-paid chip card inserted in the phone. GSM phones will give you wider global access. Compare telephone options and costs via the internet: www.bellen.com and www.belwijzer.com.
Internet Service Providers
For a complete listing of service providers in the Netherlands see www.internetten.nl under webhosting. For a free email account see www.hotmail.com or www.gmail.com or www.yahoo.com.
Cable TV connection
This is a monthly fee for cable connection enabling you to receive all of the available TV and radio stations, beyond the Dutch public stations. Again, the fee may be paid as a separate charge, or through your utilities bill, depending on the town in which you live. In some areas a number of package options are offered such as extra stations or films, which is an additional cost subscription.
Dog tax
In many municipalities dog owners must register their dog(s) at the Town Hall. Most municipalities will provide dog owners with a dog tag (hondenpenning). The dog tax varies per municipality, from no tax to € 100,- per animal, to extra fees for each additional dog.
Parking permits
In Dutch cities such as Amsterdam, Haarlem or Utrecht, it is necessary to apply for a parking permit. Being registered at Town Hall often gives you the right to get a parking permit (at a relatively low price). Keep in mind that there is often a long waiting list, (four years) especially for the center areas of the cities. In case you cannot apply for a parking permit or in case you are on a waiting list, you could consider renting parking space in a garage (different options are available to you; from renting per week up to per quarter). Prices of parking permits vary, depending on the area where you live, which is the area where you need to apply in the city you live in. Parking permits do not automatically come with the rented property. For instance, in the center of Amsterdam when someone moves out, the next person on the waiting list gets the permit, not the new tenant. On the other hand, outside of the center of Amsterdam, parking permits can be tied to an address. Once a tenant vacates a property and deregisters with the parking authorities, the permit becomes available for the next tenant at that property.
Note: Parking fines are hefty; € 45,- for expired meter parking. For illegal parking, yellow wheel clamps are in use in some cities. Another option for the parking authorities would be to have your car towed away. You would have to collect your car at the police compound, having to pay for all costs; up to € 200,- and at least a half-day lost in attempting to get your car back.
Insurances
· Personal Liability Insurance (WA verzekering particulier), which costs approximately € 45,- annually per family. This insurance is highly recommended since it covers any damage that you (or your children) might cause to other people 's belongings or property;
· Fire/ Household Effects/ Burglary Insurance (brand-, inboedel-en inbraakverzekering) on your personal goods. Furnished apartments are insured by the landlord only on the landlord/owner 's household contents, not your own belongings. Insuring your own personal goods costs approximately €45,- to €150,- per year. Antiques, artwork, jewellery and expensive photo equipment or stereo installations will require extra coverage.
Notice of termination at Haagen & Partners
To avoid anxiety and unnecessary costs please inform Haagen & Partners as soon as possible when wanting to terminate your rental contract. Terminating the contract should be done by registered letter. Haagen & Partners can assist you with drawing up the official registered letter to terminate the rent, which must be sent before the expiration of the tenancy. Depending on your rental contract, there is a notice period before the expiration of the tenancy of:
-at least one calendar month in the case of Lessee terminating;
-at least three months + one month for every year the property has been rented out to Lessee with maximum of six months in case Lessor terminates;
-the period specified in the diplomatic clause of the contract.
Checkout
After termination of the rental period has been agreed upon, Lessee shall give access to the property with a 24 hour’s notice for necessary house maintenance and or house viewings. Lessee shall, at the expiration of the rental agreement, handover all keys to the Lessor and deliver up the property and its furnishings, fixtures and other effects in the original condition; normal wear and tear excepted, that is:
· in a state of repair similar to that described in the inventory;
· in a state of repair similar to that described in the initial survey report;
· clean and in good condition.
House search or further information
Please contact Haagen & Partners: +31 (0) 20 672 33 31
Every effort has been made to ensure that the information in this publication is correct. However all prices are subject to change. No rights or obligations may be derived from any published monetary amount. All prices are given for reference purposes as an indication only and Haagen & Partners cannot accept any responsibility for the accuracy of the information included.
No part of this publication may be reproduced and/or publicized by means of printing, photo copying, microfilm or otherwise without prior permission from the publisher. © 2010 Haagen & Partners B.V.









